FAQs

Xtreme Play is committed to the health and safety of our guests, employees in our care. We have worked diligently with state and local health officials, outside consultants, and attraction industry leaders to enhance our health and safety, and cleanliness standards. These protocols and guidelines will be updated based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.

DISABLED

Which activities require a reservation to take part in?

Birthday parties and private events require a reservation. A reservation is not required for these activities, however, we cannot guarantee a space without a reservation.

How do I pay to play in the arcade and game area?

In order to play in our arcade area, please see appropriate kiosks or visit Guest Service to obtain your game card. Once your card is loaded with credits, you’ll then be able to play any of these games.

Can I bring my decorations or outside food/drink to my event?

A birthday cake from an outside vendor is permitted, as well as certain decorations. For specific requirements on decorations, please talk to a Xtreme Play Manager. Please note that confetti is prohibited.

Are masks required at all times?

Yes, with the exception of the restaurant and bar while eating and drinking.

How do I make a reservation/book an event?

You can book directly through our website or contact our Sales Manager at (203) 456-6242

How can I customize my event package?

We have customization options available through our website or you can contact our Sales Manager at (203) 456-6242

Is there a minimum or maximum amount of people I can have at my event? What if this number changes after I book?

Pricing varies for each activity. For more information on specific pricing, please review the specific activity page that you are interested in. If you have any additional questions on pricing, please contact us directly.

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